Terms & Privacy

Terms of Service

By creating an account you agree to these terms.

What we are

I Got a Guy is a marketplace. We connect homeowners with independent contractors. We are not a contractor, we don't perform the work, and the pros on this platform are independent businesses — not our employees.

Your account

• You need a real email address; it's how we send job updates, quotes, and receipts.
• Keep your password to yourself. You're responsible for what happens under your account.
• One person or business per account. Don't impersonate anyone.
• You must be 18 or older.

Using the marketplace

• Be accurate. Describe jobs honestly; quote honestly.
• Keep it on-platform. Communication and payment run through I Got a Guy — that's what makes disputes, records, and protections possible.
• Reviews come from real jobs. Buying, trading, or faking reviews gets an account removed.
• No harassment or discrimination of any kind, by either side.

Money

Homeowners pay after the work is marked finished. Pros pay a lead fee ($10 minimum or 1% of the accepted price, whichever is greater) on jobs they win. Payments are handled by a third-party payment processor — we never store your card or bank details.

The honest limits

We verify licenses and insurance before a pro's first lead, and we take that seriously — but we can't guarantee the quality of anyone's work. Hiring decisions are yours. Our liability is limited to the fees you paid us. If something goes wrong on a job, tell us: we'll help mediate, and we remove pros who earn it.

Ending things

You can delete your account any time by emailing us. We can suspend accounts that violate these terms — we'll tell you why.

Privacy Policy

Short version: we collect what we need to run the marketplace, we don't sell your data, and we don't hand your contact details to the other side.

What we collect

• Account info: name, email, phone, and (for pros) business name, trades, license number, and website.
• Job info: what you posted, quotes, messages, schedules, payments, and reviews.
• Property info (homeowners): addresses you add and the maintenance history built from your completed jobs.
• Basic technical data: standard server logs.

What the other side sees

This is the part people care about most. Homeowners: pros see your first name, your job description, and the general area — never your phone number or email. Pros: homeowners see your business profile, trades, prices, and reviews. All conversation happens in the in-app message thread.

How we use it

To match jobs to pros, send you notifications about your own jobs, process payments, and keep the marketplace safe. That's it. We don't sell your personal information, and we don't share it with advertisers.

Who we share it with

Only service providers who help us operate: our hosting and database provider, our email provider, and our payment processor. They're bound to use it only to provide those services. We'll also disclose information if the law genuinely requires it.

Your choices

• Edit or correct your information any time from your profile page.
• Turn off job-update emails in your profile settings (in-app notifications continue).
• Ask us for a copy of your data, or ask us to delete your account and personal information — email us and we'll take care of it.

Security

Passwords are hashed — we never see them. Traffic is encrypted over HTTPS. Card and bank details are handled entirely by our payment processor and never touch our systems.

Additional terms for pros

• Verification. You must hold a current license and liability insurance for every trade you accept work in. We verify before your first lead and at renewal. Misrepresenting either is grounds for immediate removal.
• Lead fees are charged on jobs you win, not on leads you view.
• Recommendations carry weight. When you vouch for another pro, your standing rides on their work.
• Show up. Repeated no-shows, or quoting one price and charging another, will get you suspended.
• You're independent. You set your own prices, hours, and which jobs you take. Nothing here creates an employment relationship.

Contact

Questions about these terms, your data, or anything else:

Email: hello@igotaguyus.com
Service area: Sioux Falls, South Dakota, USA

These terms are governed by the laws of the State of South Dakota.